We welcome you and look forward to assisting you. Read below to order from www.mochishoes.com
Placing an order on www.mochishoes.com is quick simple and secure. Just follow these 7 simple steps
Browse through our collection to select the product you like. Select the colour and size you want in that product.
To purchase a product, click on the Add to shopping bag icon.
You will now to be taken to the shopping cart page. This will show you the products that are in your cart. You can either choose to shop for more products or you can click on the Proceed to checkout icon.
This will now take you to the login page. If you already have an account, just sign in. If you are a new visitor, select register with us for future use. You just need to fill in our short sign up form and continue with the orde afterccepting the terms and conditions.
On signing in, you will be routed to our shipping options page, where you can add your postal address where you would like us to ship your product.
On clicking on ‘Continue, you will be taken to the Payments options page, here you can select from various online and offline payment options.
On selection of your preferred payment option as Debit Card, Credit Card, Net Banking, Paypal or Wallet, you will be re-directed to the respective bank / payment gateway site wherein you will be able to add your card details to make a payment.
In case you select Cash on Delivery, you will be asked to fill out the CAPTCHA, just to ensure you are not our robot friend. 😊
Once any of the above payment method is chosen and the steps thereafter our completed successfully, you would be directed to the confirmation page on our website.
Now sit back and wait, while we do what we do best, deliver your shoes or favourite accessory as soon as possible.
Buying shoes online without trying them on is not a problem if you know your size correctly. This is because in India, almost every shoe company follows a standard sizing system.
If you are not sure about your shoe size, follow the chart below and pick the size that suits you the best.
Size reference chart for Men
CM Size Euro size US size Indian/UK Size
24.0 38 5.0 4.0
24.7 39 6.0 5.0
25.3 40 7.0 6.0
26.0 41 8.0 7.0
26.7 42 9.0 8.0
27.3 43 10.0 9.0
28.0 44 11.0 10.0
28.7 45 12.0 11.0
29.3 46 13.0 12.0
Size reference chart for Women
CM Size Euro size US size Indian/UK Size
22.0 35 4.0 2.0
22.7 36 5.0 3.0
23.3 37 6.0 4.0
24.0 38 7.0 5.0
24.7 39 8.0 6.0
25.3 40 9.0 7.0
26.0 41 10.0 8.0
26.7 42 11.0 9.0
Size reference chart for Kids
CM Size Euro size US size Indian/UK Size
14.0 23 6.0 5.0
14.7 24 7.0 6.0
15.3 25 8.0 7.0
16.0 26 9.0 8.0
16.7 27 10.0 9.0
17.3 28 11.0 10.0
18.0 29 12.0 11.0
18.7 30 13.0 12.0
19.3 31 1.0 13.0
20.0 32 2.0 1.0
20.7 33 3.0 2.0
21.3 34 4.0 3.0
Yes, you certainly can. Just login to our website and go to My Account section and process a return request.
All prices are equal to the MRP retailed at the stores. All prices mentioned on this site are final prices, inclusive of taxes in India.
You can email us at customercare@mochishoes.com. Alternatively, click here to send your feedback online.
We have the following payment options offered on our website:
  1. Debit Card
  2. Credit Card
  3. Net Banking
  4. Wallets
  5. Paypal
  6. Cash on Delivery

If you're worried about using your credit card online, we recommend you put your concerns to rest.
All online transactions on www.mochishoes.com are processed through secure Payment Gateways such as CCavenue, Paypal & PayU. Security is critical for all parties where online transactions are concerned and our payment gateway partners ensure that you have no worries on this front as you transact in the cyberspace.

It takes us 3-7 working days to deliver your products across India. However, please do spare us in case of conditions and circumstances that we may face which are out of our control.
Your order status will be available 12-24 hours after your order has been placed, by simply clicking on the "My Account" link at the top right corner of every page of our site. The order can also be checked through our logistic partner, Blue Dart by either calling the toll free number or visiting their website through a link provided by Mochi Shoes
There are no shipping charges involved when you place the order for deliveries in India. However, for deliveries outside India, we do charge shipping charges which vary from product to product and you will be highlighted about the charges during the checkout process.
In order to make the return/refund replacement policy, Mochi Shoes will bear the cost of reverse pick up and transferring back the product to you.
Yes, we certainly ship outside India to several countries.